Terms of Service

Welcome to LuluLingerie. These Terms of Service govern your use of our website and the purchase of our products. By accessing our platform or placing an order, you agree to be bound by the following terms, conditions, and policies. We encourage you to read this document carefully to ensure a clear understanding of our mutual rights and obligations.

1. General Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence. Our services are intended for personal, non-commercial use only. We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. However, payment information is always encrypted during transfer over networks to ensure the highest level of security.

2. Accuracy of Information

We strive to ensure that all descriptions, images, and specifications of our intimate apparel are as accurate as possible. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

  • Visuals: The colors of the lace, silk, and fabrics you see will depend on your monitor settings; we cannot guarantee that your display accurately reflects the true color of the product.
  • Modifications: We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. It is your responsibility to monitor changes.

3. Products and Pricing

All prices are subject to change without notice. We reserve the right at any time to modify or discontinue a specific design or collection without prior warning.

  • Availability: Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our specific policies.
  • Technical Errors: In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price.

4. Billing and Account Information

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order.

  • Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Updates: You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

5. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

  1. For any unlawful purpose or to solicit others to perform unlawful acts.
  2. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  3. To submit false or misleading information.
  4. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service.
  5. To collect or track the personal information of others.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of LuluLingerie and is protected by international copyright laws. The compilation of all content on this site is our exclusive property. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

7. Limitation of Liability

LuluLingerie does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, or replacement costs, arising from your use of any of the service or any products procured using the service.

8. Indemnification

You agree to indemnify, defend, and hold harmless LuluLingerie and our staff from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

9. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

10. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the standard practices of the industry and the regulations governing digital commerce.

Contact Information

Questions about the Terms of Service should be sent to our support team. We value your patronage and are committed to resolving any issues through professional and direct communication.

Monday to Friday: 10:00 AM to 6:00 PM
Tel: +86 18675452166
Email: service@lululingerie.us
Address: 200 meters northwest of Hualongfa Commercial Plaza, on the west side of Huaguang-Honghe Road, Gurao Town, Chaoyang District, Shantou City.

By continuing to use LuluLingerie, you acknowledge that you have read, understood, and agreed to these terms, ensuring a respectful and secure environment for all lovers of fine intimate apparel.